Proactive renewals, not expiry surprises
Detects expiring policies, re-scores risk, generates renewal quotes and chases payment over the customer's preferred channel. Flags likely lapses and upsell opportunities.
Retention lifted — every expiring policy pursued until it renews or lapses on record.
Measured against your baseline. You pay on the delta — not licenses, seats or hours.
Point it at your expiry book and measure retention lift in 30 days.
Every pilot ships with deterministic stub integrations — KRA, M-Pesa,
WhatsApp — so you can prove the outcome before a single real credential is issued. Swap
drivers in .env when you go live.
Inside CoverOS this capability shares one customer model, one event bus and one intelligence layer with everything else — quotes trigger communications, payments drive renewals, claims feed learning. One baseline, compounding deltas.
Outcome: Customers onboarded, served and paying — without a portal login or agent visit.
Outcome: Onboarding in seconds: verified KRA PIN and national ID at API speed.
Outcome: A book of business your team actually acts on — more renewals, fewer lost customers.