Customer 360 for insurers, brokers & agents
One unified customer view — identity, policies, quotes, claims, payments, communications and risk profile — for direct sales teams, agents and brokers.
A book of business your team actually acts on — more renewals, fewer lost customers.
Measured against your baseline. You pay on the delta — not licenses, seats or hours.
Import your book of business and run relationship management on CoverOS while policies stay in your legacy PAS.
Every pilot ships with deterministic stub integrations — KRA, M-Pesa,
WhatsApp — so you can prove the outcome before a single real credential is issued. Swap
drivers in .env when you go live.
Inside CoverOS this capability shares one customer model, one event bus and one intelligence layer with everything else — quotes trigger communications, payments drive renewals, claims feed learning. One baseline, compounding deltas.
Outcome: Customers onboarded, served and paying — without a portal login or agent visit.
Outcome: Onboarding in seconds: verified KRA PIN and national ID at API speed.
Outcome: Products to market in days, not quarters — configuration replaces code.