Core capability

Payments & Collections

M-Pesa premium collection, receipts & reconciliation

STK-push premium collection, installment schedules, receipts, refunds, claim payouts and reconciliation — with failed-payment recovery built in.

The outcome we sell

Premiums collected — intelligence chases the money so your team doesn't.

Measured against your baseline. You pay on the delta — not licenses, seats or hours.

Pilot it standalone

Pilot as a collections layer only: send STK pushes and reconcile against policy numbers from any system.

Every pilot ships with deterministic stub integrations — KRA, M-Pesa, WhatsApp — so you can prove the outcome before a single real credential is issued. Swap drivers in .env when you go live.

Or run the whole operation

Inside CoverOS this capability shares one customer model, one event bus and one intelligence layer with everything else — quotes trigger communications, payments drive renewals, claims feed learning. One baseline, compounding deltas.

Capabilities it compounds with

Channels

WhatsApp Access Channel

Outcome: Customers onboarded, served and paying — without a portal login or agent visit.

APIs

KYC & Identity API

Outcome: Onboarding in seconds: verified KRA PIN and national ID at API speed.

Core

Insurance CRM

Outcome: A book of business your team actually acts on — more renewals, fewer lost customers.

We don't sell software. We build intelligent technology that produces measurable outcomes.

Name your outcome